Effective Date: July 11, 2026
Welcome to InkByGA.com, owned and operated by Value on Money (“we”, “our”, or “us”). We are committed to providing prompt and professional customer support.
This Contact & Customer Support Policy explains how you can reach us, the types of assistance we provide, and our expected response times.
1. Contact Information
If you need assistance, please contact us using the details below:
Business Name: Value on Money
Website: https://inkbyga.com
Support Email: info@inkbyga.com
Business Location: Delhi, India
At present, customer support is provided primarily through email.
2. Support Hours
Our customer support team is generally available during the following business hours:
Monday to Saturday
10:00 AM – 6:00 PM (Indian Standard Time)
We are generally closed on Sundays and public holidays.
Support requests submitted outside business hours will be addressed as soon as reasonably possible on the next business day.
3. Response Time
We aim to respond to most enquiries within:
- 24–48 business hours for general enquiries.
- 1–2 business days for order-related questions.
- 1 business day for digital product access issues, where possible.
- 3–5 business days for more complex matters requiring investigation.
Response times are estimates and may vary during weekends, public holidays, promotional campaigns, or periods of unusually high enquiry volume.
4. Support We Provide
We are happy to assist with matters such as:
- Questions about products before purchase.
- Order status enquiries.
- Shipping and delivery questions.
- Online course access issues.
- Download problems for digital products.
- Billing enquiries.
- Return and replacement requests.
- Refund requests (subject to our Cancellation & Refund Policy).
- Technical issues related to our Website.
5. Support Limitations
To ensure fair and efficient support for all customers, we do not provide:
- Career placement or employment services.
- Guarantees of interview success or job selection.
- Personalized legal, financial, or tax advice.
- Unlimited one-to-one coaching unless specifically included with a purchased product or service.
- Support for third-party products or services not sold through InkByGA.com.
6. Information to Include in Your Email
To help us resolve your request quickly, please include:
- Your full name.
- Order number (if applicable).
- Email address used for the purchase.
- Product or course name.
- A clear description of your question or issue.
- Screenshots or photographs where relevant.
Providing complete information may reduce the time needed to investigate your request.
7. Technical Support
If you experience technical difficulties with:
- Online courses,
- Digital downloads,
- Customer account access, or
- Website functionality,
please describe the issue in as much detail as possible and include any error messages or screenshots.
We will make reasonable efforts to investigate and resolve technical issues within a reasonable timeframe.
8. Customer Responsibilities
To help us provide efficient support, customers are expected to:
- Provide accurate information.
- Communicate respectfully with our support team.
- Follow any troubleshooting instructions where appropriate.
- Keep account login credentials secure.
- Avoid submitting duplicate support requests for the same issue.
9. Unacceptable Conduct
We are committed to maintaining a respectful environment for both customers and our support team.
We may refuse or discontinue support in cases involving:
- Abusive, threatening, or offensive language.
- Harassment of our staff.
- Fraudulent claims or requests.
- Attempts to obtain unauthorized access to accounts or content.
- Repeated misuse of our support services.
Any such action will be handled in accordance with applicable law and our Terms & Conditions.
10. Changes to This Policy
We may update this Contact & Customer Support Policy from time to time.
The latest version will always be published on this page with the updated Effective Date.
11. Contact Us
If you have any questions regarding this Policy or require assistance, please contact:
Value on Money
Website: https://inkbyga.com
Email: info@inkbyga.com
Business Location: Delhi, India
We appreciate your trust in us and will make reasonable efforts to assist you as promptly as possible.
Contact & Customer Support Policy
Effective Date: July 11, 2026
Welcome to InkByGA.com, owned and operated by Value on Money (“we”, “our”, or “us”). We are committed to providing prompt and professional customer support.
This Contact & Customer Support Policy explains how you can reach us, the types of assistance we provide, and our expected response times.
1. Contact Information
If you need assistance, please contact us using the details below:
Business Name: Value on Money
Website: https://inkbyga.com
Support Email: info@inkbyga.com
Business Location: Delhi, India
At present, customer support is provided primarily through email.
2. Support Hours
Our customer support team is generally available during the following business hours:
Monday to Saturday
10:00 AM – 6:00 PM (Indian Standard Time)
We are generally closed on Sundays and public holidays.
Support requests submitted outside business hours will be addressed as soon as reasonably possible on the next business day.
3. Response Time
We aim to respond to most enquiries within:
- 24–48 business hours for general enquiries.
- 1–2 business days for order-related questions.
- 1 business day for digital product access issues, where possible.
- 3–5 business days for more complex matters requiring investigation.
Response times are estimates and may vary during weekends, public holidays, promotional campaigns, or periods of unusually high enquiry volume.
4. Support We Provide
We are happy to assist with matters such as:
- Questions about products before purchase.
- Order status enquiries.
- Shipping and delivery questions.
- Online course access issues.
- Download problems for digital products.
- Billing enquiries.
- Return and replacement requests.
- Refund requests (subject to our Cancellation & Refund Policy).
- Technical issues related to our Website.
5. Support Limitations
To ensure fair and efficient support for all customers, we do not provide:
- Career placement or employment services.
- Guarantees of interview success or job selection.
- Personalized legal, financial, or tax advice.
- Unlimited one-to-one coaching unless specifically included with a purchased product or service.
- Support for third-party products or services not sold through InkByGA.com.
6. Information to Include in Your Email
To help us resolve your request quickly, please include:
- Your full name.
- Order number (if applicable).
- Email address used for the purchase.
- Product or course name.
- A clear description of your question or issue.
- Screenshots or photographs where relevant.
Providing complete information may reduce the time needed to investigate your request.
7. Technical Support
If you experience technical difficulties with:
- Online courses,
- Digital downloads,
- Customer account access, or
- Website functionality,
please describe the issue in as much detail as possible and include any error messages or screenshots.
We will make reasonable efforts to investigate and resolve technical issues within a reasonable timeframe.
8. Customer Responsibilities
To help us provide efficient support, customers are expected to:
- Provide accurate information.
- Communicate respectfully with our support team.
- Follow any troubleshooting instructions where appropriate.
- Keep account login credentials secure.
- Avoid submitting duplicate support requests for the same issue.
9. Unacceptable Conduct
We are committed to maintaining a respectful environment for both customers and our support team.
We may refuse or discontinue support in cases involving:
- Abusive, threatening, or offensive language.
- Harassment of our staff.
- Fraudulent claims or requests.
- Attempts to obtain unauthorized access to accounts or content.
- Repeated misuse of our support services.
Any such action will be handled in accordance with applicable law and our Terms & Conditions.
10. Changes to This Policy
We may update this Contact & Customer Support Policy from time to time.
The latest version will always be published on this page with the updated Effective Date.
11. Contact Us
If you have any questions regarding this Policy or require assistance, please contact:
Value on Money
Website: https://inkbyga.com
Email: info@inkbyga.com
Business Location: Delhi, India
We appreciate your trust in us and will make reasonable efforts to assist you as promptly as possible.
Effective Date: July 11, 2026
Welcome to InkByGA.com, owned and operated by Value on Money (“we”, “our”, or “us”). We are committed to providing prompt and professional customer support.
This Contact & Customer Support Policy explains how you can reach us, the types of assistance we provide, and our expected response times.
1. Contact Information
If you need assistance, please contact us using the details below:
Business Name: Value on Money
Website: https://inkbyga.com
Support Email: info@inkbyga.com
Business Location: Delhi, India
At present, customer support is provided primarily through email.
2. Support Hours
Our customer support team is generally available during the following business hours:
Monday to Saturday
10:00 AM – 6:00 PM (Indian Standard Time)
We are generally closed on Sundays and public holidays.
Support requests submitted outside business hours will be addressed as soon as reasonably possible on the next business day.
3. Response Time
We aim to respond to most enquiries within:
- 24–48 business hours for general enquiries.
- 1–2 business days for order-related questions.
- 1 business day for digital product access issues, where possible.
- 3–5 business days for more complex matters requiring investigation.
Response times are estimates and may vary during weekends, public holidays, promotional campaigns, or periods of unusually high enquiry volume.
4. Support We Provide
We are happy to assist with matters such as:
- Questions about products before purchase.
- Order status enquiries.
- Shipping and delivery questions.
- Online course access issues.
- Download problems for digital products.
- Billing enquiries.
- Return and replacement requests.
- Refund requests (subject to our Cancellation & Refund Policy).
- Technical issues related to our Website.
5. Support Limitations
To ensure fair and efficient support for all customers, we do not provide:
- Career placement or employment services.
- Guarantees of interview success or job selection.
- Personalized legal, financial, or tax advice.
- Unlimited one-to-one coaching unless specifically included with a purchased product or service.
- Support for third-party products or services not sold through InkByGA.com.
6. Information to Include in Your Email
To help us resolve your request quickly, please include:
- Your full name.
- Order number (if applicable).
- Email address used for the purchase.
- Product or course name.
- A clear description of your question or issue.
- Screenshots or photographs where relevant.
Providing complete information may reduce the time needed to investigate your request.
7. Technical Support
If you experience technical difficulties with:
- Online courses,
- Digital downloads,
- Customer account access, or
- Website functionality,
please describe the issue in as much detail as possible and include any error messages or screenshots.
We will make reasonable efforts to investigate and resolve technical issues within a reasonable timeframe.
8. Customer Responsibilities
To help us provide efficient support, customers are expected to:
- Provide accurate information.
- Communicate respectfully with our support team.
- Follow any troubleshooting instructions where appropriate.
- Keep account login credentials secure.
- Avoid submitting duplicate support requests for the same issue.
9. Unacceptable Conduct
We are committed to maintaining a respectful environment for both customers and our support team.
We may refuse or discontinue support in cases involving:
- Abusive, threatening, or offensive language.
- Harassment of our staff.
- Fraudulent claims or requests.
- Attempts to obtain unauthorized access to accounts or content.
- Repeated misuse of our support services.
Any such action will be handled in accordance with applicable law and our Terms & Conditions.
10. Changes to This Policy
We may update this Contact & Customer Support Policy from time to time.
The latest version will always be published on this page with the updated Effective Date.
11. Contact Us
If you have any questions regarding this Policy or require assistance, please contact:
Value on Money
Website: https://inkbyga.com
Email: info@inkbyga.com
Business Location: Delhi, India
We appreciate your trust in us and will make reasonable efforts to assist you as promptly as possible.
